Unfortunately, because products are made to order and products are sold seasonally, the store’s policy is not to cancel for subjective reasons from the customer. Returns or exchanges are only accepted when it is our fault.
In addition, in the description as well as on the store’s home page, I have also clearly stated the issue of cancellation and refund.
If customers need it urgently, they can contact us before placing an order to make sure they receive it on time. I do not process urgent orders by leaving notes in the order. Please sympathize and understand me.
❤️Hope you having a great shopping experience! –
– Specification:
Material: Cotton Blend
Sleeve Length: Long
Pattern Type: Letter
Gender: Girl/Boy
Item Type: Romper
– Package Included: 1 x romper
– Friendly Tips:
1. Please kindly allow a 2-3% difference according to manual measurement.
2. Please check the measurement chart carefully before you buy the item.(1 inch=2.54cm)
3. Please note that a slight color difference should be acceptable due to the light and screen.
4.Please prioritize hand washing to ensure the product is durable and can be used longer.
– Promise:
If the product has any quality problems, please feel free to contact us, we will help you solve the problem as quickly as possible.
– If you want to add or change anything on the existing design that we show in the display picture, please contact with the seller from message box to ask if the changes and additional request can be done or not, if you do not ask and request for it without asking in the order we will ship the item as it is without the requests done.
– Please check the color charts and size charts for the size and type of the tshirt you want, not every color is available for each type of tshirts, drop down comes automatically with every color but they are not available for each item so please make sure to check it, if you do not check the color charts the closest item will be sent to you.
– If you enter wrong address with your order, we will try to help you if you message us from the message box only if the item has not been made and processed to the packaging level to ship the item.
– Messages will be answered during business hours (9 am to 6 pm CST) and during business days ( Monday to Friday)
———- How to Order Your Custom Design T-shirt ———-
• Choose your t-shirt color
• Choose your size
• Choose your design & text color (If available)
• PLEASE make sure all your order’s steps
———- Product ———-
• 4.2 oz., 100% airlume combed and ringspun cotton.
Sport Grey are 90/10 airlume combed and ringspun cotton/polyester.
Tell us what you want in the Message Box that’s hidden in the Review Page during Checkout.
Please use “ADD MESSAGE TO SELLER” icon before you checkout
HINT: Click the Add Message Link and the Add Message Button to save message! Or, you may also send us a message through “Contact Seller” button, whichever is more convenient for you.
———- Production and Shipping ———-
Processing time:3-5 business days ( usually 1 business day)
Standart Shipping (2-6 business days after production time, we use USPS first-class mail shipping service, labels will be received directly from Etsy so you can be assured of reliability.
Please consider the above timelines do not include weekends, holidays, some other objective factors such as weather, epidemics… so delivery time might take longer than usual time.
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